Terms of Service
Last updated: December 2024
Agreement to Terms
These Terms of Service ("Terms") govern your use of the ParkingSpotPay mobile application and services (collectively, the "Service") operated by ParkingSpotPay ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Description of Service
ParkingSpotPay provides a mobile platform that enables users to pay for parking through their smartphones. Our Service includes:
- Mobile parking payment processing
- Parking session management and notifications
- Account management and payment history
- Customer support services
User Accounts
Account Creation
To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Responsibilities
- You must be at least 18 years old to create an account
- You must provide accurate and up-to-date information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized use of your account
- You may not share your account with others
Payment Terms
Payment Processing
By using our Service, you authorize us to charge your selected payment method for parking fees and any applicable service charges. You agree to maintain valid payment information in your account.
Fees and Charges
- Parking fees are set by the parking facility operators
- Service fees may apply and will be clearly disclosed
- All charges are final and non-refundable except as required by law
- You are responsible for any bank or credit card fees
Refunds and Disputes
Refunds may be issued in cases of technical errors or unauthorized charges. To request a refund, contact our customer support within 30 days of the charge. We reserve the right to investigate and verify refund requests.
User Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the Service for fraudulent purposes
- Interfere with the proper functioning of the Service
- Reverse engineer or attempt to extract source code
Parking Compliance
While our Service facilitates payment, you remain responsible for:
- Complying with all parking regulations and restrictions
- Ensuring your vehicle is properly parked
- Starting and ending parking sessions appropriately
- Any parking violations or tickets received
ParkingSpotPay is not responsible for parking tickets, towing, or other penalties that may result from improper parking or failure to comply with local regulations.
Intellectual Property
The Service and its original content, features, and functionality are owned by ParkingSpotPay and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- Technical difficulties
- Third-party service interruptions
- Force majeure events
Limitation of Liability
To the maximum extent permitted by law, ParkingSpotPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.
Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid to us in the twelve months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless ParkingSpotPay and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
You may terminate your account at any time by contacting our customer support. Upon termination, your right to use the Service will cease immediately.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Jurisdiction].
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
If you have any questions about these Terms, please contact us:
- Email: legal@parkingspotpay.com
- Address: ParkingSpotPay Legal Department, [Company Address]
- Phone: [Contact Number]